Last updated 4th August 2026
This Membership agreement sets out the Terms & Conditions that are in place between you ("the Member") and Stronger Today ("we", "us" or "our").
They explain how your membership works, what you can expect from us, and what we ask of you in return.
By purchasing a membership or attending a Foundation session, you agree to these Terms & Conditions.
If you have any questions, please ask before your first session—we're always happy to explain anything that isn't clear.
Membership Payments
Stronger Today memberships are paid monthly. This is via Stripe Express, with the payment schedule and collection managed by us.
Your monthly payment will be collected on the same date each month, based on the date your membership begins.
Initial Membership Term
All memberships have an initial commitment of three months.
We believe meaningful change takes time. Your initial three-month commitment gives you the opportunity to build confidence, develop good technique and experience the benefits of consistent, progressive coaching.
After your initial three-month commitment, your membership will continue on a rolling monthly basis, with a 30 day notice period.
Failed Payments
If your monthly payment fails, we'll notify you and provide a seven-day grace period to resolve the payment.
If payment has not been received after seven days, your membership will be paused and your booking access will be removed until your account has been brought up to date.
Membership Fees
Membership fees may be reviewed from time to time.
If we need to change our pricing, we'll always provide at least 30 days' written notice before any changes take effect.
Coaching sessions are booked using the Stronger Today booking system.
Your membership includes 8 coaching credits per membership month. These credits renew on your monthly membership billing date and can be used to book any available coaching sessions within your rolling five-week booking window.
You're free to use your coaching credits at any time during your membership month. For example, you may choose to attend more sessions one week and fewer another, subject to session availability.
Any unused coaching credits expire at the end of your current membership month and cannot be carried forward.
Members are responsible for booking and managing their own sessions through the booking system.
We use a third-party booking system to manage coaching sessions. Whilst we make every effort to ensure the booking system is available, occasional technical issues or service interruptions may occur that are outside of our control. If you're unable to access the booking system for any reason, please contact us as soon as possible and we'll do our best to help you book or amend your sessions.
Coaching sessions are for the named member only and cannot be transferred to another person.
Session availability is offered on a first-come, first-served basis. Whilst we aim to provide a range of session times, availability cannot be guaranteed.
Stronger Today reserves the right to amend the coaching timetable, session times or availability where reasonably necessary. Where possible, members will be given reasonable notice of any changes.
Cancelling or Rescheduling a Coaching Session
If you need to cancel or reschedule a coaching session, please do so through the booking system or by contacting us at least 4 hours before your scheduled session.
If you know you can't attend a session, please let us know as soon as possible. Wherever we can, we'll always do our best to help you find another suitable session within your current membership month.
Where at least 4 hours' notice is given, your coaching credit will be returned to your account and can be used to book another available session within your current membership month.
Cancellations made with less than 4 hours' notice, or failure to attend a booked session without prior notice, will result in the coaching credit being used.
Late Arrivals
If you expect to arrive late, please let us know as soon as possible. We understand that delays happen. However, arriving significantly late may mean you've missed important coaching, demonstrations or the warm-up.
Where we believe it would no longer be safe or appropriate for you to participate, we reserve the right to refuse entry to that session.
In these circumstances, the coaching credit will normally be considered used.
Planned Absences
Your membership has been designed to provide flexibility, allowing you to use your coaching credits at any time during your membership month. This means you may choose to attend more sessions one week and fewer another, subject to session availability.
Members are encouraged to plan their coaching sessions around holidays, work commitments and other planned absences wherever possible.
Exceptional Circumstances
We understand that illness and unexpected emergencies can happen.
If you're unable to attend due to exceptional circumstances, please let us know as soon as possible. Any decision to reinstate a coaching credit will be at Stronger Today's discretion.
Membership Pauses
Memberships are not normally paused for holidays or planned absences.
If you anticipate being unable to train for an extended period, please contact us as soon as possible to discuss your circumstances.
We may, at our discretion, agree to temporarily pause your membership where appropriate. Any agreed membership pause will be confirmed in writing, including the dates on which the pause will begin and end. Requests for a membership pause should be made before the planned absence begins wherever reasonably possible.
If We Need to Cancel
If Stronger Today needs to cancel a coaching session, your coaching credit will be returned to your account and we'll help you book another suitable session as soon as possible.
Your health and safety are our highest priority.
Before taking part in any coached sessions, you'll be asked to complete a Health and Training Readiness questionnaire and let us know about any relevant medical conditions, injuries or changes to your health.
It is your responsibility to ensure the information you provide is accurate and kept up to date. Please tell us as soon as possible if your health changes or if you develop a new injury or medical condition that may affect your ability to train safely.
Where appropriate, we may ask you to obtain medical clearance from your GP or healthcare professional before taking part in coaching.
All coaching is tailored to your individual ability and experience. However, by participating in coaching sessions, you acknowledge that all exercise carries an element of inherent risk.
If at any time during a session you feel unwell, experience pain, dizziness or discomfort, you should stop what you’re doing, and inform your coach.
Members are expected to follow all coaching instructions and use equipment in the manner demonstrated by their coach to help maintain a safe training environment for everyone.
We reserve the right to end a coaching session or suspend a membership if, in our reasonable opinion, a member's behaviour places themselves, another member or a coach at unnecessary risk.
We want Stronger Today to be a welcoming, supportive and inclusive place where every member feels comfortable to learn, grow and enjoy training.
Everyone starts somewhere. We ask all members to respect each other's individual journey and celebrate progress without comparison.
By joining our coaching community, we ask that all members:
We are committed to providing a professional, inclusive and supportive coaching environment for every member.
We reserve the right to refuse participation in a coaching session, or to suspend or terminate a membership, if a member's behaviour is abusive, threatening, discriminatory or repeatedly compromises the safety or wellbeing of others.
You may end your membership at any time after your initial three-month commitment by giving 30 days' written notice.
Notice should be provided by email to katie@strongertoday.co.uk.
Once we've received your notice, we'll confirm your final membership date and the date of your final payment.
Your membership will remain active during your notice period, and you'll continue to have access to your coaching credits in accordance with your membership.
Membership fees are non-refundable except where required by law.
Ending a Membership by Stronger Today
In exceptional circumstances, Stronger Today reserves the right to suspend or end a membership where:
Wherever possible, we'll always seek to resolve concerns through conversation first.
Whilst every reasonable care will be taken to provide safe, professional coaching, participation in physical exercise is undertaken entirely at your own risk.
Stronger Today and its coaches accept no liability for any injury, loss or damage suffered as a result of participating in coaching sessions, except where caused by our negligence or where liability cannot be excluded by law.
Members are responsible for ensuring they are medically fit to participate in exercise and for informing us of any changes to their health that may affect their ability to train safely.
We are not responsible for the loss, theft or damage of any personal belongings brought to the studio.
From time to time, Stronger Today may take photographs or videos within the studio for use on our website, social media channels and other marketing materials.
We will only use images or videos in which you are identifiable with your explicit consent.
Your decision to give or withhold consent will not affect your membership or your coaching experience in any way.
You may withdraw your consent at any time by contacting us, and we will stop using any future images of you.
We cannot, however, remove material that has already been published before your consent was withdrawn.
If you have any questions about these Membership Terms & Conditions, or if you need to contact us regarding your membership, please email:
Email: katie@strongertoday.co.uk
We'll always do our best to respond as soon as possible.
These Membership Terms & Conditions may be updated from time to time to reflect changes to our services or legal requirements. The most recent version will always be available on our website.
These Terms & Conditions are governed by the laws of England and Wales.
If anything in these Terms & Conditions is unclear, please get in touch. We'll always be happy to help.