Terms and Conditions

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• The client will be directed to these full terms and conditions as part of their payment process
• It is agreed that all terms are fully accepted

All personal training sessions must be booked in advance.

• Sessions are subject to trainer availability and are booked on a first-come, first-served basis.
• Sessions are 55 minutes in duration unless otherwise agreed.
• Each 6 week package must be paid in full before the first session, or at the time of booking.
• Payments are to be made via BACS transfer only.
• Whilst each training package is designed to last 6 weeks, clients will have a maximum of 8 weeks to use their sessions. This allows two weeks where flexibility is required for circumstances such as illness.

• A minimum of 24 hours' notice is required to cancel or reschedule a session.
• Cancellations made with less than 24 hours' notice will result in full charge for the session.
• No-shows are treated as last-minute cancellations and are non-refundable.
• If the trainer cancels for any reason, the client will be offered a reschedule or full refund for that session.

• Sessions will not be extended for late arrivals.
• If the client is more than 15 minutes late, the session may be cancelled and counted as a no-show.

• Payments are non-refundable, except in cases of:
  • Medical conditions (doctor's note required)
  • Extenuating family circumstances such as major bereavements
  • Relocation (proof of move may be required)
  • Trainer cancellation of services
• Partial refunds for unused sessions may be issued at the trainer’s discretion, minus an administration fee of £149 for the goal setting consultation, programme design & nutrition report. 

• Clients must complete a health screening form and disclose any relevant medical or physical conditions.
• Medical sign-off from a GP or suitable medical professional may be required before the programme can commence
• The client agrees to participate at their own risk and follow all instructions provided by the trainer.
• If there are any changes to the client's health which affect the previous answers given in the health screening questionnaire, then these must be disclosed ASAP to the trainer.
• The trainer reserves the right to refuse service if a client is deemed unfit to train.

The client understands and agrees that:

• Participation in physical training carries an inherent risk of injury or death.
• The trainer is not liable for any injury, illness, or medical condition arising from participation, except in cases of gross negligence.
• The trainer has public liability insurance and professional indemnity insurance of up to £5M for activities related to Personal Training.
• The client assumes full responsibility for their participation and will      consult a physician if unsure about their fitness to participate.

• Both trainer and client agree to treat each other with respect and professionalism at all times.
• Inappropriate behavior by the the client will result in termination of services without refund.